Join our team

At Soundpath Health we know that being the plan of choice for our members can only be accomplished by being the employer of choice for our employees. We strive to offer an environment where you can do your best work. We focus on quality and execution in an environment of rapid growth, and believe that experience, teamwork, and accountability will lead to our continued success. If you agree with this philosophy, enjoy working with seniors, and welcome the challenge of an exciting pace, we invite you to explore the job opportunities below. We offer competitive pay, rewarding growth potential and a comprehensive benefits package including:

• Medical
• Dental
• 401(k) with company contribution
• Life insurance
• Optional vision, disability and other supplemental offerings
• Employee assistance program (EAP)
• Paid time off
• Fitness Benefit

Current Openings

Executive Assistant

The primary role of the Executive Assistant is to perform administrative functions, including meeting management, calendar management and project administration for the Medical Management Team, Chief Operations Officer and Chief Financial Officer. Click here for the full job description.

Customer Service Manager

The primary role of the Customer Service Manager is to manage the planning, and overall performance of the Customer Service and Grievance & Appeals departments. This includes ensuring staff are knowledgeable of all Soundpath Health products and services offered and they consistently provide accurate information to customers and potential members. The Customer Service Manager is also responsible for assuring high levels of performance in quality, turn-around times and service levels are being met. Another aspect is to provide expertise and support in the review and investigation of member complaints to meet with mandated CMS and other regulatory requirements pertaining to grievance and appeals. The Customer Service Manager oversees all training, hiring, and disciplining staff. In addition, this position is responsible for compiling and analyzing Customer Service and Grievance & Appeals operating reports for executive management. Click here for the full job description.

Quality Improvement Specialist

The QI Specialist will support the Quality Improvement department in HEDIS reporting, tracking and measuring Medicare Star Ratings, Chronic Care & Quality Improvement projects and. HEDIS related duties include data cleanup for accuracy and reporting, interacting with HEDIS auditors for regulatory compliance and oversight of medical record review done by chart reviewers. Other functions include coordinating and facilitating various projects to ensure that Quality Improvement (QI) goals and objectives are accomplished through judicious and efficient use of resources. Pro-actively reach out to members and assist in reducing gaps in care. Facilitate the spread of excellent clinical and service quality for all Soundpath Health members. Development and maintenance of effective working relationships with internal and external partners is essential. Click here for the full job description.

Director of Care Management

Under the direction of the Chief Medical Officer, the Director of Care Management is responsible for the development, coordination, implementation and oversight of Soundpath Health’s Care Management program. The Care Management program includes Utilization Management, Case Management, Chronic Disease Management, and Clinical Pharmacy Management. The Director of Care Management also provides cross-functional organizational support and oversight over delegated provider groups. Click here for the full job description.

RN Health Plan Care Manager

It is the responsibility of the RN Health Plan Care Manager to provide integrated care management services, including utilization management and case management, across the continuum of care. The RN evaluates the appropriateness of medical services and facilitates referrals, authorizations, concurrent review, and discharge planning. He/she assists with the development and support of new programs, including implementation of a chronic disease management program. He/she works collaboratively with other departments in day-to-day cross-functional activities. He/she assists in the maintenance of policies and procedures in compliance with regulatory standards. The overall goal of the position is to enhance the quality of patient management and satisfaction, while promoting continuity of care and cost-effectiveness. Click here for the full job description.

To apply for the current opening(s), please submit your resume to:

Email: HR@soundpathhealth.com

US Mail: Human Resources 
                32129 Weyerhaeuser Way S. Suite 201 
                Federal Way, WA 98001

Fax: Human Resources 253-779-8829

Page Last Updated: October 27, 2011